Refund policy

30-Day Money Back Guarantee
We stand behind every order with a 30-day Money Back Guarantee.

If your item arrives damaged, misprinted, or defective, we'll make it right with a free replacement or a full refund.

And if you simply change your mind? We've got you covered too — see below.

Made-to-Order Policy
All products are made specifically for your order. Because of this, they cannot be restocked or resold.

For that reason, we do not offer full refunds or exchanges for sizing issues, including:

  • Ordering the wrong size
  • Incorrect color or variant selection

We strongly recommend reviewing the size guide on each product page before purchasing.

Change of Mind Guarantee
We get it — sometimes things just don't feel right. If you've had a change of heart, reach out within 30 days of delivery and, subject to review, we'll offer a one-time courtesy 50% refund — and you keep the item. No need to ship anything back.

This is a goodwill gesture, not an automatic right, and is intended for genuine cases only. We reserve the right to decline requests that appear repeated, excessive, or made in bad faith.

To be eligible:

• Request must be made within 30 days of delivery

• One change of mind refund per customer

• Subject to review and approval

Damaged, Defective, or Incorrect Items
If your item arrives with a problem (e.g. damage, printing error, or wrong item received), you must report it within 30 days of delivery.

In these cases, we will:

  • Provide a complimentary replacement, or
  • Issue a full refund

In most situations, you won't need to return the item.

How to Report an Issue
Please contact us at theonedayclub@gmail.com within 30 days of receiving your order and include:

  • Your order number
  • A brief description of the issue
  • Clear photos or videos showing the problem (for defective/damaged items)

Once reviewed, we'll resolve your case as quickly as possible.

Important Notes

  • Claims submitted after 30 days of delivery may not be eligible
  • Items must be unused for any resolution to apply (for damaged/defective claims change of mind doesn't require returning the item)
  • The change of mind guarantee is limited to one use per customer
  • We reserve the right to deny claims that do not meet these criteria